Can i return dsw

You can use DoNotPay to:. Let DoNotPay solve this problem for me. We have helped over , people with their problems. Sit back and relax while we do the work. Want your issue solved now? Hassle Free We have helped over , people with their problems. Any seal on the product has to be intact. Other specialty items include nail polish , skincare products, dry shampoos, anything containing alcohol, rechargeable batteries, and USB rechargeable devices.

Need more info on return policies for your fav shops? Try these from our How to Shop Guide. Check your inbox or spam folder to confirm your subscription. I wanted to know if your company has any advice for those of us who bought Skechers sneakers and want to be refunded. Are we able to get information concerning the purchase cost of the sneakers?

I bought 2 pair in , but do not have the receipt. I would like to exchange them for some other footwear. Priscilla Hill. If making a valid return i. In case the receipt is missing or the 60 days has been crossed, you will get merchandise credit, which actually may not be a bad deal given the wide variety available with DSW.

To return your products to DSW, you just have to provide the receipt and the product in an unworn or resalable condition. Below steps explain how to proceed with both the processes to ensure smooth returns. The items purchased offline can only be returned to the local store while the online purchases have both the options.

Just follow the following simple steps:. The items purchased online can be returned to DSW if it reaches the warehouse within 60 days from purchase. Now, within this, you have two options — to use pre-paid FedEx services or your preferred shipping carrier. Both the options are explained below:. DSW return policy provides refunds in the original mode of payment. However, there are some cases listed below, where you will get merchandise credit irrespective of your method of tender:.

If you made the purchase using DSW reward points or offers, you would be refunded the net purchase price, and the reward points would not be credited back. DSW Exchange policy is even more consumer-friendly in the sense that they are entirely free of cost. You read it correctly. Exchanges can be made in-store or through the mail, and you will not be charged any shipping fee. The same goes for online purchases. You can bring your item into the store and get a merchandise credit to be used on your next purchase.

As is the case with most retailers these days, DSW tracks your returns in order to prevent fraud. Just make sure you do it within 60 days. An exchange works just like a return but with a new order being produced and mailed to you automatically. Just follow the instructions on the FedEx return shipping label that comes with your original order to make it all happen.

This policy seemed too good to be true so I started a chat session with DSW to verify this info…. As far as a defective pair, we would certainly make that right for you! So I read that to mean that you can wear the shoes in your home all day long to test them out, and still return them for free.

Wear them outside for an extended period of time and scuff the soles and they might not take them back. You must visit www. By Kyle James. Photo by Mike Mozart.